Support

Questions

How do I get my files?

Everything is digital. The moment your payment clears, your purchase appears in your account under Downloads, and you'll get a confirmation email with the same link.

Can I re-download later?

Yes. Purchases stay in your account, download them again any time, on any machine you own.

What DAW do the templates work in?

Each product page lists its exact compatibility under Details. Most vocal templates are built for Pro-Tools and FL Studio; sound packs and loop packs work in any DAW.

Can I use the sounds in commercial releases?

Yes. Sound packs and loops are royalty-free for use in your own music. You cannot resell or redistribute the raw files. Full terms are on our licence page.

Do you offer refunds?

Because every product is an instant digital download, all sales are final. If a file is broken or won't open, contact us and we'll fix it or make it right.

Is my payment secure?

Payments are processed by a PCI-compliant payment provider. We never see or store your card details.

Still stuck? Contact us.